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The dashboard gives your team one place to understand what happened, what is active, and what needs follow-up next. It makes missed-call recovery visible at a glance — without forcing your team to piece together calls, texts, and lead status across separate tools.

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What you can monitor

Lead activity

See new recovered leads, recent movement, and which conversations are closest to handoff.

Conversation tracking

Review active SMS threads and understand what the caller has already shared.

Call and missed-call visibility

Keep a clear view of inbound activity, especially the calls your team could not answer in time.

Automation status

Confirm the missed-call workflow is active and watch for gaps that need attention.

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Key metrics on the dashboard

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Why it matters

When every missed call can become a job, visibility matters as much as speed. The dashboard helps your team see which leads were recovered, where a conversation stands, and when human follow-up should happen — all without jumping between screens.

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Best practices

Check the dashboard daily. Even a quick 2-minute scan can catch delivery issues, stalled leads, and missed opportunities before they become lost revenue.
  • Monitor missed-call volume regularly so you understand when recovery demand is rising
  • Review conversations to spot strong outcomes, weak handoffs, or common caller questions
  • Watch for setup warnings — they indicate something in your phone or workspace configuration may be wrong
  • Track the text-back rate — a drop usually means a phone setup or billing issue

Leads

Manage recovered callers and pipeline.

Conversations

Review SMS threads in detail.

Onboarding

Complete workspace setup.