Notifications
Notifications controls how Avidra alerts the workspace owner or team.What you configure
This section can include:- email notifications
- notification email address
- SMS alerts
- notification phone number
- notification frequency
- emergency alerts
- daily summary email
- AI failure alerts
How it affects operations
Notifications determine whether operators learn about:- newly recovered leads
- urgent or emergency conversations
- failures in AI or message handling
- summary activity over time
What to monitor
Check notifications if:- leads are visible in the dashboard but nobody was alerted
- emergency workflows did not reach the team
- AI failures are happening silently
- summaries are going to the wrong destination
Common mistakes
- enabling notifications without entering a valid destination
- using an unmonitored phone or email address
- disabling alerts and assuming dashboard review alone is enough for urgent leads