Usage and Limits
Avidra uses plan-aware limits and guardrails to control certain workflows.What operators should watch
Usage-related limits can affect:- number of recovered leads in the current billing period
- access to conversations or booking features
- whether AI SMS activity continues
- daily SMS sending behavior
Where limits appear
Operators will see usage and limit context in:- the Dashboard
- the Leads area
- the Settings page
- locked-feature states for some product areas
Important behaviors tied to limits
Depending on plan and account state, Avidra may:- block access to some tabs
- warn when lead usage approaches a limit
- skip AI replies after a daily SMS cap
- reduce or block messaging when billing is not active
What to do when behavior changes unexpectedly
If recovery or AI behavior changes suddenly, verify:- current plan
- billing state
- lead usage level
- whether a daily or per-period cap has been reached
Common mistakes
- treating a feature issue as a bug when it is actually a plan restriction
- only checking total leads, not current-period usage
- assuming manual messaging is available on every plan