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The Account section contains owner-level information associated with the workspace.

What you manage here

FieldPurpose
Account emailThe email tied to workspace ownership
Authentication infoLogin and verification details
Workspace-linked settingsSettings that depend on the signed-in owner

Why it matters

Account details affect:
  • Verification workflows
  • Notification destinations
  • Access to workspace administration
If the wrong owner email or account state is present, other workflows such as verification, notifications, or admin actions may become confusing — even if call handling is working correctly.

Billing and Plan

Manage plan access and billing status.

Notifications

Configure alert destinations.

Workspace Profile

Update business identity and SMS defaults.