Customer calls, you miss it
On a job, after hours, or tied up — Avidra detects the missed call automatically.
Instant text-back
The caller gets an SMS within seconds — using your business name and a natural opening.
AI captures the details
Through SMS, Avidra collects what they need, how urgent it is, and when they want service.
Quick Start
Get your first recovered lead in five minutes.
Full Onboarding
Detailed setup with all options explained.
Explore the product
Overview
How the main parts of Avidra fit together.
AI Receptionist
How Avidra responds to missed callers automatically.
Lead Recovery
Re-engage callers before they move on.
Missed-call recovery
The full sequence from missed call to recovered lead.
AI SMS conversations
How the AI collects details and qualifies leads over text.
Dashboard overview
Monitor recovery performance at a glance.
Use the dashboard
Dashboard
Monitor recovery metrics, setup health, and recent lead activity.
Leads
Manage recovered callers, pipeline stages, and manual follow-ups.
Conversations
Review AI and human SMS threads and step in when needed.
Booking
Configure scheduling links and callback behavior.
Configure your workspace
Phone Setup
Routing mode, forwarding, and number verification.
AI Behavior
Control AI participation in SMS conversations.
Business Hours
Define open hours and after-hours messaging.
Notifications
Set up alerts for leads, emergencies, and summaries.
Recovery Channels
Manage text and voice recovery flows.
Usage and Limits
Understand lead caps, SMS limits, and plan guardrails.
Get help
FAQ
Quick answers to the most common questions.
Troubleshooting
Diagnose issues with calls, SMS, routing, and billing.
Contact support
Email the team for help with your workspace.