> ## Documentation Index
> Fetch the complete documentation index at: https://docs.avidra.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Dashboard

> Use the dashboard as the command center for missed-call recovery.

The dashboard gives your team one place to understand what happened, what is active, and what needs follow-up next.

It makes missed-call recovery visible at a glance — without forcing your team to piece together calls, texts, and lead status across separate tools.

## What you can monitor

<CardGroup cols={2}>
  <Card title="Lead activity" icon="chart-line">
    See new recovered leads, recent movement, and which conversations are closest to handoff.
  </Card>

  <Card title="Conversation tracking" icon="messages-square">
    Review active SMS threads and understand what the caller has already shared.
  </Card>

  <Card title="Call and missed-call visibility" icon="phone-missed">
    Keep a clear view of inbound activity, especially the calls your team could not answer in time.
  </Card>

  <Card title="Automation status" icon="settings">
    Confirm the missed-call workflow is active and watch for gaps that need attention.
  </Card>
</CardGroup>

## Key metrics on the dashboard

| Metric                      | What it tells you                                                      |
| --------------------------- | ---------------------------------------------------------------------- |
| Leads recovered             | Total missed callers that Avidra turned into tracked leads this period |
| Engaged leads               | How many of those leads replied to the text-back                       |
| Text-back rate              | Percentage of missed calls that received a successful SMS              |
| Leads needing attention     | Leads that are stalled, unresponsive, or require manual follow-up      |
| Estimated recovered revenue | Projected value of recovered leads based on your industry average      |

## Why it matters

When every missed call can become a job, visibility matters as much as speed.

The dashboard helps your team see which leads were recovered, where a conversation stands, and when human follow-up should happen — all without jumping between screens.

## Best practices

<Tip>
  Check the dashboard daily. Even a quick 2-minute scan can catch delivery issues, stalled leads, and missed opportunities before they become lost revenue.
</Tip>

* Monitor missed-call volume regularly so you understand when recovery demand is rising
* Review conversations to spot strong outcomes, weak handoffs, or common caller questions
* Watch for setup warnings — they indicate something in your phone or workspace configuration may be wrong
* Track the text-back rate — a drop usually means a phone setup or billing issue

## Related pages

<CardGroup cols={3}>
  <Card title="Leads" icon="user-plus" href="/using-avidra/leads">
    Manage recovered callers and pipeline.
  </Card>

  <Card title="Conversations" icon="messages-square" href="/using-avidra/conversations">
    Review SMS threads in detail.
  </Card>

  <Card title="Onboarding" icon="rocket" href="/getting-started/onboarding">
    Complete workspace setup.
  </Card>
</CardGroup>